PRIVACY POLICY

 

Infinity Health and Wellness Clinic
Effective Date: July 3,2026

 

Infinity Health and Wellness Clinic (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and health-related information you provide through our website, mobile services, telehealth platform, and related communications.

By using www.infinityhwclinic.com, booking services, completing forms, or communicating with us electronically, you consent to the practices described in this Privacy Policy.

​

1. Information We Collect

We may collect the following information:

Personal Information

• Name

• Date of birth

• Address

• Phone number

• Email address

• Emergency contact information

• Insurance information (if applicable)

Health Information

• Medical history

• Intake forms

• Lab information

• Wellness assessments

• Medication information

• Telehealth consultation records

• ​

Payment Information

​

Payments are processed securely through third-party processors such as Stripe and credit card payment providers. We do not store full payment card information on our servers.

​

Website Usage Data

​

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and tracking technologies

​

2. How We Use Your Information

​

We may use your information to:

• Schedule and manage appointments

• Provide medical and wellness services

• Conduct telehealth consultations

• Process payments

• Send appointment reminders

• Send promotional or marketing communications (with your consent)

• Improve our website and services

• Respond to inquiries

• Comply with legal and regulatory obligations

​

3. SMS/Text Messaging Consent

​

By providing your phone number, you consent to receive:

• Appointment reminders

• Service updates

• Promotional text messages

• Wellness communications

• SMS consent is not shared with third party affiliates

​

Message and data rates may apply. Consent is not a condition of purchase.

​

You may opt out at any time by replying:

STOP to cancel or HELP for assistance.

​

4. HIPAA and Medical Privacy

​

Infinity Health and Wellness Clinic takes reasonable measures to protect your Protected Health Information (“PHI”) in accordance with applicable federal and South Carolina laws, including HIPAA where applicable.

However, electronic communications, including email and SMS, may not always be fully secure. By communicating electronically, you acknowledge and accept these risks.

​

5. Sharing of Information

We do not sell your personal information.

​

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

• Healthcare providers involved in your care

• Payment processors

• Telehealth platform providers

• Laboratory partners

• Service providers assisting with website operations

• Government or legal authorities when required by law

​

6. Cookies and Tracking Technologies

​

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic

• Customize user experiences

• Support advertising and marketing efforts

• ​

You may disable cookies through your browser settings.

​

7. Data Security

​

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, please note that no method of electronic transmission or storage system over the internet can be guaranteed 100% secure.

​

8. Your Rights

​

Depending on applicable law, you may have the right to:

• Request access to your information

• Correct inaccurate information

• Request deletion of certain information

• Withdraw marketing consent

• Request restrictions on communications

​

To exercise your rights, contact us using the information below.

​

9. Third-Party Services

​

Our website may contain links or integrations with third-party services including:

• Stripe

• Scheduling platforms

• Telehealth platforms

• Social media services

​

We are not responsible for third-party privacy practices.

​

10. Children’s Privacy

Our website and services are not directed toward children under 13 without parental or legal guardian consent.

​

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

​

12. Contact Information

​

Infinity Health and Wellness Clinic
1420 Red Bank Rd, Unit E
Goose Creek, SC 29445
Email: kpipkins@infinityhwclinic.com
Phone: 803-451-0936
Website: www.infinityhwclinic.com

​

​